Terms of Service

MedPrax provides product discovery, RFQ matching, messaging, quote, supplier-tool, and promotional services. Unless a separate written agreement states otherwise, MedPrax is not the seller, buyer, payment processor, importer, carrier, installer, or contracting party in transactions independently concluded between marketplace users.

Users must provide accurate information, protect account access, and use marketplace conversations for lawful business communication. Attempts to send spam, impersonate another organization, evade contact-sharing controls, scrape user data, or introduce malicious files are prohibited.

Suppliers are responsible for the accuracy of company details, product descriptions, images, regulatory status, geographic eligibility, pricing, delivery claims, warranty, and after-sales obligations. Verification indicates that MedPrax reviewed submitted evidence; it is not a guarantee of product performance or transaction outcome.

An RFQ or quote is not a binding sale unless buyer and supplier separately agree to final commercial terms. Users must verify licenses, registrations, product suitability, taxes, logistics, installation, service, and import requirements before contracting.

Paid supplier plans provide the stated listing capacity, RFQ response capacity, seats, analytics, or catalog tools for the active billing period. Verification and organic relevance are not sold. Regional prices, taxes, renewal, cancellation, and any custom enterprise terms are confirmed during activation.

Paid placements are labeled “Sponsored” and remain subject to product eligibility, relevance, and advertising review. Campaign reporting may include impressions, clicks, RFQ starts, and other attributed marketplace actions. MedPrax does not guarantee enquiries, contracts, revenue, or clinical outcomes.

Users must comply with the medical-device, advertising, procurement, import, data-protection, and consumer-protection rules that apply to their jurisdiction. Marketplace content is commercial information and is not medical advice.

MedPrax may pause listings, conversations, campaigns, or accounts when evidence is incomplete, inaccurate, unsafe, unlawful, or abusive. Users may report concerns through the MedPrax contact channel for review and tracking.