MedPrax Market

Privacy Policy

Last updated: 1 August 2026

This policy explains how MedPrax Market uses personal data when buyers, suppliers, and advertisers use the marketplace.

Information we collect

We collect account and business profile details, RFQ requirements, marketplace messages, quotes, contact-sharing choices, supplier verification documents, listing information, subscription requests, and support communications. We also collect limited interaction and device information needed for security, analytics, attribution, and service improvement.

How we use information

We use information to authenticate users, match RFQs, operate private conversations, deliver notifications, verify suppliers, enforce marketplace limits, measure sponsored campaigns, prevent fraud, resolve complaints, and improve search and recommendations. Transactional processing does not automatically enroll a user in promotional marketing.

Buyer and supplier sharing

RFQ details are shared only with relevant matched suppliers. Direct email addresses and phone numbers remain hidden in marketplace conversations until both parties choose to reveal them. Once mutually shared, each party is responsible for handling the other party’s information lawfully.

Sponsored campaign reporting

Advertisers receive aggregated campaign measures such as impressions, clicks, RFQ starts, and qualified marketplace actions. We do not provide personal buyer contact details to an advertiser without an explicit buyer action or other lawful basis.

Storage, security, and retention

We use access controls and private storage for supplier compliance material. We retain records only as long as needed for marketplace operation, legal obligations, security, dispute handling, and legitimate business records. Short-lived behavioral analytics may use shorter automated retention periods. Server-side application workloads and marketplace backend APIs are currently hosted and executed on Google Cloud Run in the europe-west4 (Eemshaven, Netherlands) region. Hosting location alone does not determine the legal basis, compliance status, or cross-border transfer requirements for a particular processing activity.

Cookies and analytics

MedPrax Market uses essential cookies for session management and user authentication, as well as limited analytics, attribution, and marketing measurement to improve marketplace performance and user experience. Analytics systems honor browser-level Global Privacy Control and Do Not Track signals. Send privacy requests through the MedPrax contact channel listed on the website.

Your choices and rights

You can update account information, opt out of promotional marketing, decline contact sharing, and request access, correction, or deletion where applicable. These choices do not affect necessary transactional communications. Send privacy requests through the MedPrax contact channel listed on the website.

International use

MedPrax serves users in multiple countries across Europe, North America, Middle East, Asia, and Australia. Primary server processing and database workloads are operated in the Google Cloud Run europe-west4 region. Applicable privacy rights, including GDPR rights where applicable, and transfer requirements may vary by location. Procurement conversations should not include patient records or unnecessary sensitive health information.